SHOP IN STOCK AND READY TO SHIP

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SHOP IN STOCK AND READY TO SHIP

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    Öur Delivery Policy

    At Öopenspace Furniture, we aim to bring you the best delivery service. Delivery costs are based on a ground floor or front door basis, unless otherwise stated.

    We know furniture assembly can sometimes be an arduous task, and because of that, we do offer an additional and very affordable service for all Perth-based deliveries.

    Our deliveries are scheduled between 10am - 4pm, Monday to Friday. Bookings for delivery are to be made at least 3 days before schedule in either AM or PM runs. While we will endeavour to deliver within the estimated time slotted, we cannot guarantee the exact time of arrival. Please provide ample information regarding access to your property. (eg. Lift sizes, flights of stairs, sizes of stairwells, laneways, parking, etc) Items will be returned to warehouse and additionaldelivery charges will occur in the event our delivery team is unable to deliver the items due to unforeseen circumstances relating to difficulty in access or risks arising from the potential for damage or health.

    Alternate arrangements can be made to your delivery If you are unable to be at home to accept delivery. We can have your order left at your front door but note that while this option is available to facilitate and accommodate you with delivery, we take no responsibility for missing goods or damages. If delivery rescheduling is required, additional delivery charges will apply. 

    Assembly

    White Glove Service
    At Öopenspace, we offer you a bespoke service of having to provide a no-frills, ready to live-in space! Our experience team will assemble your furniture, move into the place you want and remove the waste. (We do encourage you to retain the packaging wherever possible to protect your furniture during further moving.)

     

    Delivery Lead Times

    Delivery to other states will be advised on a case by case basis. Delivery times stated below is conditional upon your items are in stock : 

      LIGHT ITEMS BULKY ITEMS
    WA 1-4 DAYS 2-5 DAYS


    *Note that the above lead times quoted are in business days and deliveries to Capital Cities only. However, if you live in a remote area, you should consider 5-10 additional days for the items to reach you.

    At Öopenspace Furniture, we endeavour to offer you the fastest delivery service. Do note that your geolocation and order size will also affect delivery lead times. In providing you with the best customer service with critical updates, we cannot be responsible for any delays caused by a third party courier/freight company.

     

    Self-Collection

    Collections are to be made via appointment only at our warehouse between 8.30am to 12.00pm at Unit 2, 34 Hector Street, Osborne Park, WA 6017. This will ensure that your goods are ready to be collected and wait time to be minimised.

    Due to health & safety regulations, items heavier than 20kg are not allowed to be picked up from the Subiaco showroom. For items that are more than 27kg or more than 1.2m in length, it is mandatory that you have 2 able-persons available for the pickup.

    Our Subiaco showroom is only available for small accessories and homeware pick up only. 

    Please note that Öopenspace Furniture is not responsible for any damages caused by third party personnels or companies that you arranged to collect your orders. Please check items carefully prior to signing the Delivery/Condition docket.

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